First Aid

The first few minutes after an accident are the most critical. If you can react quickly and effectively, it can mean the difference between life and death for the victim.

Check

• Check the scene to make sure it’s safe to help. NEVER attempt to help someone who is still in contact with a source of electricity. You could be shocked too. Instead, disconnect power at the service panel’s main switch.
• Check the victim for consciousness.

Call

• Call 911 or the local emergency number.
• Ask someone else to call if you’re helping the victim.
• Give your location, the type of accident, and the victim’s condition.
• Don’t hang up until the dispatcher says you can.

Care

• Check the victim for breathing, pulse, and bleeding.
• Help victims with life-threatening emergencies first.
• Don’t move anyone who is injured unless they are in danger.
• Help them rest comfortably, keeping them warm or cool as needed.
• Offer reassurance.
• Seek medical help: Injuries may not be immediately apparent.

In an electric- or natural-gas-related emergency, stay calm and think before you act. Don’t become a victim while helping!