Complying with public safety regulations, including RP 1162, is necessary—but not sufficient. A more strategic, comprehensive approach to public safety can better reduce the frequency and severity of incidents.
It’s very easy to fall into a compliance mode, ‘checking the boxes’ for outreach and prevention, and then mobilizing whatever resources are required to respond to, and recover from, periodic incidents, as a cost of doing business. We almost tend to shrug and console ourselves that we couldn’t do anything else— that we did all that was required, all that we could. We can tell ourselves that, but it’s not true.
Committing to a broader approach is the right thing to do because it will translate into fewer injuries and fatalities. It’s also the smart thing to do, because in very short order, fewer injuries and fatalities translate into reduced costs. The costs associated with significant incidents are substantial and this burden is carried, in some combination, by investors and customers alike.
No approach can eliminate all injuries and fatalities. But utilities that are taking steps like these have greatly reduced incidents—and you can too, by:
- Tailoring a strategy that aligns with your utility’s unique organization and its constituents and service area.
- Implementing an approach that reduces the frequency of accidents and enables the tracking and measurement of those reductions.
- Deploying metrics that provide meaningful feedback that enables you to make your program demonstrably more effective and more efficient over time, and to communicate these successes to stakeholders.
In a comprehensive approach, reducing incidents is completely consistent with reducing costs. Isn’t that just common sense? We work with clients to embed this understanding into normal interactions with the public. Safe business is smart business.