3 Keys to Successful First Responder Training

First responders tell us they trust information from their utility

Here’s how to help them learn and retain your safety information.

1. Encourage discussion, practice, and role play

First responders seek to understand concepts and to practice over and over so that correct actions become second nature before an emergency. That’s their learning style.

For example: Culver’s trainer’s guides describe how to lead first responders in practicing a safe “jump and shuffle” exit from their vehicle and in role-playing how to explain and demonstrate this motion to a person trapped in a vehicle.

2. Be obsessed with accuracy

First responders will disregard materials that aren’t credible. Their lives are at stake. They seek content that speaks knowledgeably about them and what they do.

Culver’s materials are rigorously reviewed by adult education and learning professionals in the emergency response field and in the utility safety field to ensure accuracy.

3. Use multiple formats to enhance learning

First responders will review and refer back to materials repeatedly over time. They’ll appreciate and make use of both hard copy and digital training materials.